Legal
Terms of Service
Last updated: February 12, 2026
Acceptance of Terms
By accessing or using ChessNB's website (chessnb.in) and services, you agree to be bound by these Terms. If you do not agree, please do not use our services. For students under 18, parental or guardian consent is required.
Services Offered
- Group Batches: 3 levels — Foundation, Beginner, Intermediate. 4–6 students, 8 classes/month, 60 minutes each
- 1:1 Personal Coaching: Personalised sessions with flexible scheduling
- Homework & Tests: Weekly assignments via Lichess.org
- Progress Tracking: Periodic review on Elo improvement and skill development
- WhatsApp Support: Group or direct chat support for doubts and announcements
Enrolment & Payment
Enrolment process
- Book a free consultation via the contact form or email
- Coach assesses student level and recommends the appropriate programme
- Payment confirmation reserves the seat
Pricing
- Group batches: ₹3,200–₹4,500/month depending on level
- 1:1 coaching: ₹1,000/hour (custom packages available)
- Prices in INR — subject to change with 30 days notice
Payment terms
- Monthly billing for group batches — advance payment required
- Payments via Razorpay (UPI, cards, net banking)
- Invoice sent via email within 24 hours of payment
- Payment overdue by more than 7 days may result in suspension
Refund Policy
Satisfaction guarantee
Full refund if you are not satisfied within the first 2 sessions — no questions asked. Request within 7 days of your 2nd session. Refund processed in 5–7 business days.
After 2 sessions: no refunds for remaining classes in the current month. Cancel before next billing cycle with 7 days notice. See full Refund Policy.
Scheduling & Attendance
Group batches
- Fixed schedule announced at batch start — typically 2 classes/week
- Meeting links shared 24 hours before each class
- Missed classes: materials shared via WhatsApp group, no makeup classes
- Coach-initiated reschedule: students notified 48 hours in advance
1:1 coaching
- Flexible scheduling based on mutual availability
- Student cancellation: minimum 24 hours notice required, or session is forfeited
- Coach cancellation: makeup session scheduled within same week
Technical requirements
- Stable internet connection (minimum 2 Mbps)
- Computer, laptop, or tablet with Zoom or Google Meet installed
- Free Lichess.org account for homework and practice
- Technical issues on student's end: no makeup classes or refunds
Student Responsibilities
- Attend classes on time and participate actively
- Complete weekly homework assignments on Lichess
- Maintain respectful behaviour during classes and in WhatsApp groups
- Not record, share, or distribute class materials without written permission
- Provide accurate information during enrolment (age, level, contact details)
- Notify coach of any learning difficulties or special requirements
Intellectual Property
All course materials — lesson plans, homework, Lichess studies, PDFs, and recordings — are the intellectual property of ChessNB and provided for personal educational use only.
Prohibited: Copying, distributing, reselling, or publicly sharing materials without written consent. Violation results in immediate termination without refund.
Code of Conduct
The following behaviours result in immediate removal without refund:
- Harassment, bullying, or abusive language toward coach or other students
- Cheating during tests or using chess engines during practice games
- Disruptive behaviour during classes
- Sharing class meeting links or recordings publicly
Disclaimers & Limitations
No guaranteed results: We cannot guarantee specific Elo gains or tournament outcomes. Progress depends on student effort, practice, and aptitude.
Service availability: Not liable for disruptions caused by third-party platforms (Zoom, Lichess) or technical issues beyond our control.
Health & wellness: Prolonged screen time may cause eye strain. Students should take regular breaks. ChessNB is not liable for health issues from screen usage.
External links: We are not responsible for the content or policies of third-party platforms linked from our site.
Termination
By student: Cancel anytime with 7 days notice before the next billing cycle. No partial refunds for current month after 2 sessions.
By ChessNB: We may terminate immediately if:
- Payment is overdue by more than 14 days
- Code of Conduct is violated
- False information was provided during enrolment
Privacy & Data Protection
Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Governing Law & Disputes
These Terms are governed by the laws of India. Disputes resolved in order:
- 1Informal resolution: Email chessnb.online@gmail.com to resolve amicably
- 2Mediation: If unresolved, mediation in Hyderabad, Telangana
- 3Arbitration / Court: Jurisdiction lies with courts in Hyderabad, India
Changes to Terms
We may update these Terms from time to time. Changes will be posted here with an updated date. Continued use after changes constitutes acceptance. For significant changes (e.g. pricing), students will be notified via email 30 days in advance.
14. Contact
Questions about these Terms?
Email: chessnb.online@gmail.com
Website: www.chessnb.in
Location: Hyderabad, Telangana, India
Response within 48 hours on business days